Stop Ghosting Them! The Importance of Customer Relationships

When thinking of a business, the most important part is formulating a solution to a problem that consumers have. However, it’s very hard to try to and satisfy the needs of consumers, when you’re unaware of what their needs are, how you can satisfy them, how they’re responding to your offering, and how to make changes according to how they respond.

The first half of the workshop is where we get into fine detail of the importance of these relationships: what strategies to use to obtain them, how to manage them, a few pro tips and much more!

The second half of the workshop will be where you put your knowledge to good use. You will be split into groups, given a scenario and asked to create a step-by-step process on how you will generate leads, communicate with those individuals to understand their needs, and fulfill those needs.

This workshop is open to everyone! There’s knowledge that can be acquired from all ends of the sector. Whether you’re a graphic designer with a freelance business, or full stack developer with a development agency, this can assist you in building relationships, trustworthiness, and ultimately leading to a substantial increase in annual revenue.

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